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14-A



            3  LISTENING (Track 5)
                Listen to the phone call and fill in the blanks
                below.

                Hotel staff: Happily Stay Hotel. This is Mike     Hotel staff: OK, sir. May I have your name, please?
                speaking. How can I help you?                     Guest: Alfred Bakowska.
                Guest: I’d like to make a  ____________, please.   Hotel staff: Alfred Bakowsko. You said Bakowsko,
                                      1
                Hotel staff: Certainly, sir. When would you like   8 ____________ you?
                to check-in?                                      Guest: No. That’s Bakowska. B-A-K-O-W-S-K-A
                Guest: Well, It is an urgent business trip. I’ll be   Hotel staff: Thank you sir, and how will you be
                there tomorrow. Do you have rooms available       paying? By  ____________ or in cash?
                                                                            9
                2 ____________ tomorrow night?
                                                                  Guest: I’ll be paying in cash while checking- out
                Hotel staff: Yes, sir. We do. Would you like a    if that’s OK.
                3 ____________ or a double room and how long will
                you be staying?                                   Hotel staff: That’s no problem, sir. Your single
                                                                  room with the city view has been  10 ____________ for
                Guest: A single room for two  ____________, please.   tomorrow for two nights. Anything else I can do
                                           4
                Hotel staff: A single room, and you will be       for you?
                checking-in on 13th and out on 15th,  ____________   Guest: No, thanks. Oh, one more thing! Do I
                                                   5
                you, sir?                                         need to call  11 ____________ to confirm the reservation?
                Guest: That’s correct.                            Hotel staff: No, sir. We are just looking  12 ____________
                Hotel staff: OK. For two nights from 13th to 15th.   to seeing you here tomorrow.
                Guest: I’d like a room with the city-view if possible.   Guest: Thanks then, bye.
                6 ____________ how much is it for one night?      Hotel staff: Thanks, sir. Have a nice day.

                Hotel staff: That’s 150 $ per night.
                Guest: That’s all right for a  ____________ room.
                                         7
            4  WRITING
                Work in pairs. Write a dialogue to make a reservation similar to the one above.


                Receptionist: Centre Hotel. Can I help you?
                Guest: Hi! I'd like to make a reservation, please.

























            5  SPEAKING
                Act out the dialogue you have written in Exercise 4.


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