Page 19 - English12 | Activity book-10

THEME 10 APPENDIX

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5 Explain That! 12 GRADE

Student A - Card 1 Student B - Card 1

• You’re a sales assistant at a store. • You are a customer.
• A customer asks for a refund for the sweatshirt • You bought a sweatshirt last summer, but you
s/he bought three months ago. hadn’t tried it until last night. When you wore it,
• Explain kindly that it’s impossible to give a refund you realized that it didn’t fit you at all. You have
because according to the refund policy of the the receipt, so you decide to ask for a refund.
store, a customer has to return the product within
• Insist on a refund explaining your reasons.
30 days of purchase.

Student A - Card 2 Student B - Card 2

• You’re Student B’s best friend. • You are Student A’s best friend.
• You’re moving into a new apartment this weekend. • You’ve just learned that s/he is moving into a new
Your parents were supposed to help you, but they apartment this weekend.
told you at the last minute that they couldn’t come.
• You have to go out of town to attend your sister’s
So, you desperately need someone to help you.
graduation ceremony this weekend. Make a
• Ask Student B to help you move and unpack all
sincere apology and explain the situation.
the boxes.

Student A - Card 3 Student B - Card 3

• You are a boss. • You are an employee.
• You promised to give your employee a promotion
• You were promised a promotion by your company,
earlier this year. However, the company has been
which meant a new office and an increase in
going through a rough time.
salary.
• Tell your employee that you’ll have to break
• Now that you’ve learned you won’t get the
your promise. Express your regrets and give an
promotion, you feel disappointed. Ask your boss
explanation.
the reasons for his/her decision.

Ortaöğretim Genel Müdürlüğü Öğretim Programları ve Ders Kitapları Daire Başkanlığı 210