Page 293 - 3 STEPS YDT ENGLISH

ENGLISH

2022 YDT (ÖSYM)

56. While cleaning up your room in the attic, you find an old 58. You ordered a laptop from an online computer company.
book which belonged to a friend. You realise that you When you receive your new laptop, you notice that its
were supposed to give it back to her months ago. So you battery does not seem to function properly. So you call
call her to apologise: ---- their customer service line and politely ask for a refund:
----
A) I apologise deeply for my mistake. However, you should
have reminded me to give back your book. A) The laptop I just got seems to have some kind of
B) I’m sorry to disturb you, but could you possibly return the problem. Could I possibly get my money back?
book that I lent you a few months ago? B) My laptop is not working properly. I think you should send
me a replacement as soon as possible.
C) I would say I’m sorry, but since we are really close
friends and know each other well, I know you’ll let this C) I would like to speak to your manager, urgently. It’s about
one go. the laptop I recently bought.
D) I regret to inform you that I have lost your book. However, D) If I don’t get my money back immediately, you will be
I will buy you an exact copy to compensate for my hearing from my lawyer!
mistake. E) It’s unfortunate that the laptop I bought has problems.
E) I’m so sorry for not returning your book on time, I forgot Still, I know you did your best.
all about it. I’ll get it back to you as soon as I see you.

57. One of your workers is always late for work. You’ve
already warned him several times, but he still keeps
coming in late. Finally, you decide you need to fire him.
You ask him to come to your office and say: ----

A) Despite repeated warnings, you continue to be late. So,
I’m sorry to inform you that you have been terminated
from your position.
B) We are actually content with your punctuality, but I’m
sorry to say to that you have been made redundant at
work.
C) This is the last time you will be warned about coming to
work late. The next time, you will directly be sacked.
D) If I were you, I wouldn’t be late for work in the future.
The other employees think you are getting preferred
treatment from me and it’s making my job more difficult.
E) If anyone asks, you can put the blame on me for your
coming late. They can’t fire me as I am your boss

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