Page 7 - English12 | Activity book-8
P. 7
THEME 8 ALTERNATIVE ENERGY
FUNCTIONS
F1 Describing problems
th
12 GRADE F2 Making complaints
F3 Offering solutions
5 Hot Advice
This fun activity enables students to offer solutions by using advice sentences. It also encourages them to improve their
listening and speaking skills.
Materials and Preparation
Explain the rules of the game.
Procedure
1 Arrange students in a circle.
2 Tell them that they will hear a situation for which someone might need advice, e.g., “I have a very stressful job and I
need to relax.” The first person in the circle will offer a piece of advice. Then, the person sitting to his/her left will offer
a different piece of advice for the same situation.
3 The game continues around the circle until someone cannot think of a new or different piece of advice. That person
is then out, and the next round starts with a different situation. Again, the first person who cannot think of a unique
piece of advice is out.
4 The rounds continue in the same way until the last student is left in the circle.
Situation Worksheet
• I want to get a new phone, but I don’t have enough money.
• I have problems getting to sleep at night.
• I want to go on a holiday, but I don’t know where to go.
• I want to take up a new hobby in my free time.
• I’d like to buy a pet, but I live in an apartment.
• My sister always takes my clothes without asking me first.
• I spend too much time playing on my phone.
6 Complaint Cards
This role-play activity enables students to practice making complaints, apologies and requests in various situations. It also helps
them improve their listening, speaking and reading skills.
Materials and Preparation
Copy and cut out the worksheet on page 179 for each pair of students.
Procedure
1 Have students work in pairs and give them a set of role-playing cards.
2 Get them to role-play each situation, in which one person makes the complaint and the other deals with it.
3 Following each role-play, the person who makes the complaint circles the appropriate number on the card to show
his/her satisfaction about the outcome.
4 At the end of the activity, students share their satisfaction rates concerning each complaint. Encourage them to
discuss the quality of the service and the returned goods policy.
Ortaöğretim Genel Müdürlüğü Öğretim Programları ve Ders Kitapları Daire Başkanlığı 169
