Page 221 - BACKUP ENGLISH | PREPARATORY CLASS

THEME 18 DIGITAL ERA

Reading

c) Match the words with their definitions.
Words Definitions
1 rumours a not causing harm or danger

2 disconnection b to become less in quantity, size, or intensity

3 symptoms c a person who engages in an activity without professional expertise or training

4 suffer d the act of being disconnected or separated from something or someone

5 harmless e positives or advantages gained from a particular action or situation

6 amateur f indications or signs of a condition or illness

7 threatening g individuals who work for a company or organisation

8 benefits h unverified information or gossip that is spread among people

9 decreases i to experience pain, distress, or hardship

10 employees j posing a danger or risk to someone or something

WRITING

Imagine that your social media account has been hacked and you cannot log in. Write a formal e-mail to the social media
provider to report the unauthorised access and get your social media account back. Pay attention to the tips below before
writing in your notebooks.

TIPS FOR WRITING A FORMAL E-MAIL

Send your e-mail from a professional e-mail address.

Write the address of the recipient.

Write your reason for your e-mail in the subject box.

Use a formal tone throughout your e-mail.

Start your e-mail with Dear Sir / Madam.

Introduce yourself in your first sentence.

Conclude your first paragraph by stating your reason for writing.

State clearly what you want the authority to do in your next paragraph.

Do not use contradictions such as “I’m”, “you’re”.

Do not use smileys and abbreviations.

Finish your e-mail by thanking the recipient for the time they took to read it.

Use a formal closing such as regards, sincerely, yours faithfully / respectfully, etc.

Finally, sign your name, providing professional contact information.

English for Preparatory Class 219