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ENGLISH

39. What can be inferred from the passage?
38. - 40. soruları aşağıdaki parçaya göre cevaplayınız.
A) We should complain more when we are not pleased with
services.
When a meal you have ordered in a restaurant arrives cold, B) Our complaints can negatively impact those around us.
would you keep quiet or send it back? A 2015 survey found
C) People tend to complain more when they are stressed.
that, although 90 percent of us believe that you should speak
D) Many people do not complain as they think it would not
up if you are unhappy with a service, just one third of us actually
solve the problem.
would. One school of thought says complaining is bad for
our health, making it more likely we will think negatively, and E) Exposure to complaints on TV affects emotional people
increases levels of the stress hormone cortisol. Also, it is not in particular.
just our own complaining that can be detrimental. Professor
Robert Sapolsky, an expert in the field of complaining, says
that being exposed to just 30 minutes of complaining a day
(including hearing it on TV) can cause your brain to have the
same emotional reaction as being stressed. On the other
hand, complaining in the right way may be beneficial to your
health. A 2014 study found that those who complained with
the hope of achieving a certain result tended to be happier,
more mindful people than those who simply complained for
the sake of it.

38. According to the passage, complaining ----. 40. Which of the following could be the best title for the
passage?
A) affects us in a negative way 90 percent of the time
B) can be helpful when people do it to reach a goal A) Complaining: Nature or Nurture?
C) does not help in restaurants if one wants to have a hot B) Stop Complaining for a Healthier You
meal C) Complaining: The Good and The Bad

D) was proved by the 2015 survey to be beneficial in tressful D) How to Deal with Complaints
conditions E) Why Complaining Prevents Stress
E) is just as detrimental to your health as watching TV

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